WHEN DOES MY ORDER ARRIVE?
The delivery time is 1-3 working days. Orders received by us by 11:30 a.m. are usually processed on the same day. Please note that Hermes does not deliver to packing stations and usually only makes one delivery attempt and then forwards the package to a post office or parcel shop if the recipient or a neighbor cannot be found. If you do not pick up the package on time, the shipment will be returned after the 7-day storage period has expired.
HOW MUCH ARE THE SHIPPING COSTS?
For orders over €50 we will give you free shipping costs (within Germany). For orders under €50, shipping costs €4.95. The shipping costs will be clearly communicated to you in the shopping cart and on the order page.
HOW WILL MY PACKAGE BE DELIVERED?
Delivery takes place either as an insured package with Hermes or by goods post.
DO YOU SHIP INTERNATIONALLY?
HOW CAN I ORDER MY TIGHTS EASILY AND CONVENIENTLY?
Tights are perfect for online shopping. They are easy to ship and, in contrast to the store (where you are usually not allowed to try on the tights), with us you enjoy a 30-day return policy and the best price-performance ratio.
Ordering online is really easy with us, just select the tights(s) you would like to have. Further details can be found here.
HOW CAN I VIEW PLACED ORDER?
If you have created an account with us, you can easily view your order history.
WHAT IS YOUR ATTITUDE ON RETURNS?
Unfortunately, returns are unavoidable, even if we really do our best. We want to make it as easy as possible for you and extend your right of return to 30 days.
Please help us try to curb the growing environmental problem of excessive returns by purchasing consciously.
WHAT DO I NEED TO CONSIDER WHEN RETURNING?
A return must be made within 30 days of purchase. Please only use our returns portal. If you have any questions, you can contact our customer service at any time, our team will be happy to help you.
HOW DOES THE REFUND PROCESS?
Products are only fully refundable if they are unworn, unwashed and have original tags attached. Please return the item in the original packaging. As soon as the return has reached our warehouse, we will take care of the refund (within 14 days of cancellation). It is done in the same way in which the goods were paid for. Credit card refunds usually only appear on your account statement after 3-5 business days. Please ensure that we can clearly identify your order.
If you have any questions, you can contact our customer service at any time, our team will be happy to help you.
WHERE DO I NEED TO SEND A RETURN?
Returns must only be processed via our returns portal.
ARE BATAILLON BELETTE PRODUCTS VEGAN?
Yes, all of our products are 100% vegan.
ARE BATAILLON BELETTE PRODUCTS MANUFACTURED FAIRLY?
Yes. We produce exclusively in northern Italy and Portugal, where we can ensure fair treatment of all employees.
WHERE ARE YOUR PRODUCTS MANUFACTURED?
We produce exclusively in Western Europe, mainly in beautiful Northern Italy. This way we keep transport routes short and can ensure our high quality.
HOW DOES THE BELETTE BATTALION SIZE SYSTEM WORK?
A transparent and simple sizing system is very important to us. Our tights are all available in 3 sizes:
The correct size corresponds to your normal clothing size and does not have to be chosen one size larger. Only if you are exactly between sizes will we recommend the larger one.
If you are over 1.78m tall, we would recommend a size larger.
I HATE IT WHEN TIGHTS RIDE...
When developing the pattern, we placed great emphasis on long leg sections so that the tights don't hang too low in the crotch. The comfort waistband also ensures soft support and prevents slipping down. (If you buy too large, the waistband may be too loose).
WHICH COLOR SUITS ME?
The classic, black tights really suit every woman and highlight every outfit.
WHICH SKIN TONE SHOULD I CHOOSE?
We have developed skin tones that make legs look fresh and summery without looking artificial like professional make-up. To find the perfect nude tones, we used the expertise of the cosmetics manufacturer ZOEVA and developed two state-of-the-art colors:
1) “Light Skin” - for all lighter skin types
2) “Tanned Skin” - for all medium to darker skin types.
WHAT MAKES YOUR PRODUCTS SO SPECIAL?
The tights from Bataillon Belette are absolutely well thought out and, above all, uniquely robust. Thanks to its slightly longer cut, it stays in shape, doesn't slip with every movement and doesn't sag between the legs. The extra-wide waistband is uniquely comfortable and ensures that the tights do not cut in, roll up or show under tight clothing.
With their flat comfort seam, the tights leave no marks on the skin, and the label is sewn on the outside of the waistband to avoid scratching the skin. The reinforced panty section is optimally long and doesn't look out even under shorts or skirts. A small embroidered heart on the inside of the left thigh makes Bataillon Belette tights immediately recognizable. The wearer can keep this little secret or use it seductively...
HOW LONG DO TIGHTS LAST?
We specialize in significantly extending the life cycle of tights. In everyday use, Bataillon Belette tights last an average of 5x longer than other tights.
The founders and designers of Bataillon Belette (Pia and Dan) come from the automotive industry. They wanted to bring a pair of tights to the market that wasn't a disposable product. They have put their passion for innovative materials and timeless design into Bataillon Belette. What was important to them was: no runs! After years of tinkering, testing and development, the designers have brought a pair of tights onto the market that is unique in the world. It is of higher quality than all other commercially available models, significantly more durable and also sustainably packaged. In other words – without plastic!
CAN I WASH YOUR TIGHTS IN THE WASHING MACHINE?
CAN I WASH YOUR TIGHTS IN THE WASHING MACHINE? Yes. You can wash all of our tights in the washing machine. We recommend using a laundry bag and washing at 30°C with similar colors.