„Questions“

What is behind the Bataillon Belette brand and how can you order your tights? We are always happy to answer any of your panty related questions.

Questions

Questions

What is behind the Bataillon Belette brand and how can you order your tights? We are always happy to answer any of your panty related questions.

Everything you need to know about Bataillon Belette tights

What is Bataillon Belette?

Bataillon Belette is a new German hosiery brand that focuses on design and quality of its products. Functioning as an independent company, we have made all our tights as robust as possible to ensure they have a longer lifespan than conventional models.

How can I order tights online?

We have made ordering quick and easy. You can place your order as follows:

1. Add tights to your shopping bag

Select the products you wish to order by clicking the ‘Add to shopping bag’ button. This places your selection in your shopping bag. You can amend your selection at any time until you confirm your order. Clicking the ‘Buy’ button takes you to the next order step.

2. Checkout

Sign in using your email address and password if you already have a customer account with us. If not, you can register as a new customer or checkout as a guest. Your data will be collected, processed and used in compliance with data privacy regulations. No other use or disclosure to third parties will occur. If you have already signed in, you can now select a delivery method. Clicking the ‘Continue’ button takes you to the next order step.

3. Check billing address / Select payment method

Verify your billing address and enter your preferred payment method. Clicking the ‘Continue’ button takes you to the next order step.

4. Check delivery address / Select shipping method

Verify your delivery address and enter your preferred shipping method. Clicking the ‘Continue’ button takes you to the next order step.

5. Complete your order / Terms and Conditions / Data privacy

You will now see an overview of your order: your selected products, your billing and delivery address and your contact details. Please check whether all the details are correct and take a minute to read our Terms and Conditions, and our Cancellation Policy. You can only proceed with your order once you have checked the boxes confirming you have read both these documents. By clicking the ‘Place order’ button, you send your order to us. This constitutes a binding offer on your part.

How can I pay?

We offer the following payment methods:
invoice, prepayment (by bank transfer), credit card, PayPal, immediate transfer, cash on delivery.

What does delivery cost?

Delivery costs within Germany are 4.95 €. We offer free shipping from an order value of 35 €. (Austria: 7.95 € and Switzerland: 15.95 €)

How long does delivery take?

Delivery time is generally 2-3 days.

Can I order from outside Germany?

Yes, we ship to almost all countries worldwide (shipping costs vary).

Can I collect my tights in person?

We only offer an online service. Collection in person is unfortunately not possible.

Do you deliver to packstations in Germany?

Yes, we also deliver to German packstations.

Which size should I order?

Our tights come in 3 sizes: 32-34-36, 38-40-42 & 44-46-48. The correct size corresponds with your normal clothing size and there is no need to go up a size. If you are 1.80 m (5 foot 9) or taller, you should consider selecting a larger size.

Returns

Please send us an email with a brief explanation of why you wish to return your tights.

Bataillon Belette